Trade Enquiries

We can offer trade accounts to interior designers and those in the trade.  Please email annabel@themewsfurnishings.com and you will be sent our trade application form. 

Once we have reviewed your form we'll be in touch with next steps.

Fabric ordering

Our Pardis Fabric Collection is printed to order for orders over 2m and will be sent out from the fabric printer on rolls. Please allow approximately 10 working days for delivery.

Orders 2m and under are sent from our studio, with the fabric folded and not on a roll.

Cushions

Our cushions are generally made to order and we hold few in stock. Please allow approximately three weeks for delivery. If you wish to alter the cushion - trim or size - please contact us.

Shipping

Orders over £75 will be shipped with DHL Express.

We use Royal Mail (signed for service) for all other posting of packages. Samples go out first class post.

We aim to ship all orders within 2 working days.

Returns and Refunds

You can return any purchased item, with the exception of fabric, provided we receive it in the same condition that it was when posted to you. Once we receive an item back and verify its quality, we will process your refund, which normally takes between 5 and 14 working days.

We cannot accept returns of fabric due to it being cut and/or printed to order. Please see our Ts&Cs for further information.

Our return address is: Sunlawshill, Kelso, Scottish Borders, TD5 8LB.

Please email annabel@themewsfurnishings.com if you have any queries.

Block Printing

Some of our items are block printed in India, which involves a unique and labour intensive process using a carved wooden block dipped in pigment dyes and pressed repeatedly to fabric, all by hand.  The result is beautiful and unique however the hand-made process means that there may be some imperfections, which we feel only adds to the uniqueness of the product. In addition, as the dyes are hand mixed, there may be colour variations between one shipment and the next although we try to keep this to a minimum.

In addition, sizing may alter by up to 5% on each shipment; again we try to keep this to a minimum but some things are beyond our control.