FAQ's

The Mews Fabrics and Furnishings

Thank you for visiting The Mews website.  If you have any queries about our products we will try and answer them below.  If we can’t answer your query please email us on info@themewsfurnishings.com or telephone Annabel on 07920 493 082.

If you purchased a quilt:

We will try and send the quilt to you as crease-free as possible however they don’t like being packed tightly to go into their mailbag and so can crease again.  We find that running an iron over them will remove creases and also helps “puff-up” the internal wadding to make them look perfect. Alternatively, if you don’t want to iron them, the creases will fall out naturally once you start using them and the wadding will puff up itself as well. 

 

Washing Instructions:

We recommend washing quilts, tablecloths and napkins in cold water as they are pigment dyes and can run if washed in warm or hot water.  The quilts can be washed on a normal cold wash of a front-loader washing machine and a gentle cold wash of a top-loader washing machine; large capacity machines may be required for larger quilts.  We recommend that quilts hang dry; please do not use a tumble drier as they don’t like it.  Alternatively, the quilts can be dry cleaned. 

Bonus note: We find that the cotton of the tablecloths and napkins is of such good quality that they may not need ironing, unless you want them absolutely pristine.

 

Blockprinting:

Some of our items are block printed in India, which involves a unique and labour intensive process using a carved wooden block dipped in pigment dyes and pressed repeatedly to fabric, all by hand.  The result is beautiful and unique however the hand-made process means that there may be some imperfections, which we feel only adds to the uniqueness of the product.

 

Return/exchange instructions:

If you would like to return or exchange your purchase from The Mews, you can do so within 14 days of receipt of your product.  The cost of returning the item is your responsibility.  Please see more information contained in our Terms and Conditions.

 

Trade Enquiries

We are able to supply some of our Pigott’s Store products to the trade; if you are interested in stocking Pigott’s Store products please contact Annabel on annabel@themewsfurnishings.com or call 07920 493 082.